PULLING OUT MY HAIR, again!
What makes this Desperate Anglo Housewife rant, rave, stomp, pull out her hair...?
You guessed it, more bad customer service.
Just how hard is it to train shop staff in this country to be polite, respectful, to leave their condescending attitudes at home!
End of sales, picture the left over stock, all marked right down to clear.
I walk into a shop in Bordeaux looking for summer trousers. Find a couple of quite ordinary ones, good for work, marked down by 70%...this was not haute couture.I'm talking BASIC pants!
Roll up to checkout...
Shopgirl ( herein, SG)," We have some lovely little summer tops that would go with these."
Moi, " No thanks" (smile politely)
SG, " There's some great shirts that would match too"
Moi, " No thanks" ( smile slightly)
SG ,"Do you need some blazers? Accessories...?"
Moi, " No thanks" ( smile dissipates....)
10 second pause.
SG, " You are just so lucky to be buying these pants."
Moi, " ? "
SG, " They are just superb and aren't you just SO LUCKY to have found them"
Moi, frown.
SG, " Honestly dear I can't begin to tell you how lucky you are to have got these, they have been that popular" blah blah blah more more more of the same.
Moi, all zen gone, " No YOU are lucky I am buying them. YOU are lucky I walked in to your shop!YOU are lucky I am helping empty your shop of your clearance stock!"
Cultural differences ?
OH YES have so been there.
ReplyDelete... and helping you keep your job by paying your wages!
ReplyDeleteLike you give a shit what she thinks too. lol
And isn't she lucky that you have helped to correct their buying and stocking misjudgements...
ReplyDeleteSuch a privilege to allow you to shop there...
Totally agree with Sarah, as if you even give a shit what she thinks.
ReplyDeleteWhen will the French begin to understand or even question just why there is so much stock left after 6 weeks of sales...all about sales attitude. They have BAD attitude!
I buy so much on line now as I live in the country and the idea of coming in to town just depresses me,cannot cope with exactly the type of attitude you write about.
Yes it is about cultural differences but it is also about just getting with it and realizing that it is a buyers' market.
Wow sorry about the rant!
Suzy, once again, GREAT to have you back!
ReplyDeletePs are there any safe places for pure shopping pleasure in Bordeaux?
Nina, Thanks v much for the encouragement.
ReplyDeleteSafe Shopping in BDX....yes head down to the Chartrons. Go and see Julia at Lily Blake, a pure haven. Then go to see PiaPia..then have lunch at La Bocca..;then have a few glasses of wine at Wine and Soul.
Is that enough??
Suzy is that you in the photo? Hot! love your blog by the way.
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